General Questions
Our Team is happy to assist you in everyway on your Vacations! Here you can find some of the most Frequently Asked Questions from our Clients!
If you have more questions feel free to contact us down here!
Pura Vida!
A valid driver’s license for the required vehicle type + a security deposit + the desire to explore the Caribbean coast!
Absolutely! We can deliver the vehicle straight to your accommodation for an extra fee. Adventure brought to your doorstep!
Yes! All vehicles require their respective licenses to be rented and driven.
The security deposit is a temporary hold when renting a motorcycle, serving as a guarantee against damages or violations to the contract.
Once the motorcycle is returned in good condition, Mistery Jungle releases the deposit immediately. However, the time for the refund to appear depends entirely on the customer’s bank.
Each bank has its own processing times, ranging from a few hours to several business days. If the refund takes longer than expected, we recommend contacting the bank directly.
Monday to Sunday, from 08:00 AM to 05:30 PM.
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